Tech Support & IT
Keep your tech stack secure, updated, and optimized with help from RaiderX IT specialists—supporting web, mobile, hardware, and integrations critical to your brokerage operations.
Technology That Works For You
Technology should empower your business, not create friction. RaiderX provides dedicated IT support so you can focus on clients while we handle the technical details behind the scenes.
From troubleshooting platform issues to implementing new integrations, our team ensures your technology works seamlessly.
What We Support
- Help desk assistance for RaiderX platform, CRM, email, and connected tools
- Device provisioning, setup guides, and troubleshooting for laptops, tablets, and mobile apps
- Cybersecurity policies, phishing simulations, and incident response planning
- Integration support for marketing platforms, accounting systems, and AI automations
- Data backup strategies and recovery preparedness for mission-critical files
- Vendor coordination with software providers when escalations are required
How We Help
Submit a Request
Reach out through the help desk portal, chat, or email with your issue.
Diagnosis
Our team investigates, identifies the root cause, and develops a solution.
Resolution
We resolve the issue and document the fix for future reference.
Keep your tech stack frictionless
Apply to RaiderX or contact us to design an IT support plan that protects your operations.